Shipping and Handling Information
Items are shipped Monday through Friday(excluding holidays) with a 3:00 p.m. cutoff time. The majority of our orders are shipped with 24 hours of your payment clearing through paypal or your charge card. It is your responsibility to keep your shipping address updated on eBay and PayPal. Should the package be returned to us as undeliverable due to an error in the address you have on file, additional shipping costs will be collected to compensate for reshipping the item to you. Please note that our shipping process is quite efficient. We will attempt to process your address change, cancellation and order change as quickly as possible. However, we cannot guarantee that we will be able to provide this service. Often, an item is pulled, packed and shipped within minutes of our receiving the order. Please review your order for accuracy before submitting it. USPS states on their website that their Express Mail service is a 1 or 2 day mail service. The time frame depends on your location and is determined by the Post Office. You may go to their website and click "Calculate a Price" to determine if your package will take one or two days to deliver. Your will receive an email with the tracking # once your label is printed. Tracking information is accessible once the item is delivered to the post office or picked up by UPS. When we are out of stock on an item, we may (at our discretion) choose to have the part shipped directly to you from our vendor. In these cases, the shipping carrier may change but we will attempt to have it delivered in the requested time frame. If we cannot keep to the original delivery time frame in these instances, we will notify you.
For our International Buyers
USPS First Class International mail is not trackable once it crosses the U.S. border. Delivery times vary by country and are not provided by the U.S. Postal System. Generally, our experience is that First Class International mail takes at least 3 weeks to deliver.
Canadian Customers: Please ask about using UPS Standard as your shipping option. If timely delivery and the ability to track your package is important, it is an option worth considering. However, UPS does charge brokerage and misc fees for Canadian shipments, so make sure you understand these fees before using UPS Standard as your shipping option.
If you desire the ability to track your package you will need to select either USPS Priority International, USPS Express Mail International or UPS as your shipping option. Import duties, taxes and charges are not included in the item price or shipping charges and are the responsibility of the buyer. Unfortunately, Customs may cause a delay in delivery of your item, please allow extra time for this process.
Shipping charges include shipping fees, bubble wrap, other packing material, tape, transportation, carrier pickup fees, etc. These charges are not refundable for all correctly filled orders.